Privacy Policy

1. Information We Collect

We collect information in the following ways:

Information you provide to us

When you request an estimate, fill out a form, call, email, or otherwise communicate with us, you may provide details such as your name, email address, phone number, property or mailing address, and information about the remodeling project you are considering. Information submitted through our website forms is processed and stored on our behalf by our website host, Netlify.

Information collected automatically

When you visit our website, we and our service providers may automatically collect limited technical information such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. This information helps us operate, secure, and improve the site.

Information from third parties

Our website may display content from third parties, such as Google and the Better Business Bureau review widgets. If you interact with those services, their own privacy practices apply.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates and quotes;
• Schedule consultations, appointments, and installation work;
• Communicate with you about your project, including updates and follow-ups;
• Provide, maintain, secure, and improve our website and services;
• Send information about our services when you have asked to hear from us;
• Comply with our legal, tax, and regulatory obligations; and
• Protect the rights, property, and safety of Classic Remodeling, our customers, and others.

3. How We Share Your Information

We do not sell your personal information. We may share information in these limited circumstances:

• Service providers. With vendors who perform services on our behalf, including Netlify for website hosting and form processing, Google for analytics and advertising measurement, communications providers, financing partners, and subcontractors involved in your project. These parties are permitted to use your information only to perform services for us.
• Legal and safety. When required by law, regulation, subpoena, or legal process, or to protect the rights, property, or safety of Classic Remodeling, our customers, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.

4. Cookies and Analytics

Our website may use cookies and similar technologies to remember your preferences, understand how the site is used, and improve performance. Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how some parts of the site function.

5. Communications and Text Messages

If you provide your phone number, you consent to be contacted by phone, text, or email regarding your inquiry or project. Message and data rates may apply. You can opt out of marketing communications at any time by replying STOP to a text, using an unsubscribe link, or contacting us directly. We may still send you non-promotional messages related to work in progress.

6. Data Retention

We keep your information for as long as needed to fulfill the purposes described in this policy, including to provide services, maintain business and warranty records, and comply with legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

You may request to access, update, or delete the personal information we hold about you, and you may opt out of marketing communications at any time. Depending on where you live, you may have additional rights under applicable privacy laws. To make a request, contact us using the information below. We may need to verify your identity before acting on a request.

9. Children's Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take appropriate steps to remove it.

10. Third-Party Links

Our website may link to third-party websites and services that we do not control, including manufacturer, financing, and review sites. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our website after changes are posted means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: